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Circulation Customer Service

You can use the online forms below or contact Customer Service by phone at (216) 986-2500.

HOURS:

Monday - Friday 6:00am - 5:00pm
Saturday 7:00am - noon
Sunday 8:00am - noon
Automated options available 24/7
 
How to subscribe/renew
  • New subscriptions
  • School — special rates
  • Business — special rates
  • Sun Gift Subscription order form

    Delivery problems

  • Report a problem

    Vacation hold

  • Vacation hold form
  • Vacation hold Restart form

    Billing Inquiry

  • Billing Inquiry form

    Make A Payment

  • Payment form

    Credit Card Change

  • Credit Card Change form

    Change of Address

  • Report change of address

    Carrier application

  • Want a paper route?

    Other Reasons

  • Any Other Reason

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